Demag IC-1 Remote officially launched

26 October 2020

Tadano has officially launched the Demag IC-1 Remote cloud solution for location-independent crane and fleet management.

“With the cloud solution, all relevant crane data can be accessed from anywhere. Online troubleshooting by customer support will also be enabled in the future. IC-1 Remote is the only system to offer this option,” said Tadano.

IC-1 Remote is now available for all new Demag all terrain cranes up to 300t (331 USt) and a range of Demag crawler cranes. In addition, Demag is offering it as a retrofit solution for selected models supplied at an earlier date.

IC-1 Remote expands the possibilities of the IC-1 control system to incorporate mobile remote access to all key crane data. Users can select the required display parameters and configure their personal dashboard. If various users have access to the crane data, several customised dashboards can be created.

The IC-1 Remote system consists of a radio unit with a SIM card that is connected to a central cloud server. The crane data is transferred to and stored on this server. Authorised users can retrieve and process this data for state-of-the-art crane and fleet management via a web browser. The data can be accessed at any time and from any location, and also from any terminal device, such as PCs, tablets or smartphones with internet access.

Users can see at a glance all the cranes in their entire fleet that are connected to the IC-1 Remote network. They can read whether a crane is logged in to the system, when the machine was last connected, whether it is currently in operation or whether error messages or alarms are displayed. It is also possible to call up geographical map data such as the location of the crane or the distance travelled.

“The system enables Demag customers to manage their cranes and fleet in an efficient and data-driven manner, with visibility of the crane's location and all operating states: from the load weight on the hook during an operation to the main boom length, complete with boom angle and hoist speed data, to the fuel level and the oil and coolant levels including temperatures,” said Tadano.

IC-1 Remote thus enables the owner to trace exactly how the crane has worked, and how long it was located at a specific site. With this data, the system can even support invoicing. IC-1 Remote further allows the definition of specific parameters – such as hoist service hours or critical oil level thresholds – and trigger notifications when these are reached.

Support services via IC-1 Remote will be added as a future option which enables service team members access to the control information and run an online fault analysis.