The 141,000 sq ft Jeffersonville facility, which will be operated by Cat Logistics, will have responsibility for over 70,000 unique part numbers, provide a 24-hour on-call service, will handle 600 shipments a day and serve 17,000 delivery addresses a year around the world. It will take over parts distribution functions currently carried out in Manitowoc, Wisconsin; Shady Grove, Pennsylvania; and Rockford, Illinois. This, Manitowoc said, will provide cost and time saving benefits to its customers.
“By streamlining parts distribution this way, we are helping improve our response time and reduce costs for our customers and dealers around the world; ultimately adding more value for our customers,” Said Bob Hund, executive vice president of Manitowoc Crane Care.
From left: Dave Hardin, vice president, Manitowoc Crane Care, Americas; Steve Larson, president of Caterpillar Logistics Services; Eric Etchart, president and general manager, Manitowoc Cranes; Dan Goodale, president Manitowoc Cranes Americas Dealer Council; Bob Hund, executive vice president of Manitowoc Crane Care; and Dan Bradley, Cat Logistics Center manager
Hund added that Manitowoc is investing to make sure it provides a “superior customer service”. “Despite the economic difficulties throughout all aspects of the construction industry, we have stayed committed to the mission of consolidating our North American parts distribution because we understand that when a crane is down in the field, customers need parts as fast and as economically as possible.”
