The move is part of Tadano’s strategy to increase its sales and support to customers outside Japan. At present, parts sold overseas are supplied by the Tadano Global Parts Center in Kobe, however the company said that a further reduction in delivery time was required.
For this reason Tadano has decided to establish the Tadano Singapore Parts Center with the cooperation of Nittsu Shoji (Singapore) Pte. Ltd. and Nippon Express (Singapore) Pte. Ltd, both members of the Nippon Express Group.
Stocking a certain amount of parts at the Singapore base of the Nippon Express Group, a group that is well established in international logistics, and sending parts directly from there to its customers, will enable the crane manufacturer to supply parts more quickly. Tadano believes that the ability to order parts over the internet and the reduction in shipping costs when compared to sending parts from Japan will lead to increased customer satisfaction.
