Cloud applications are run from the web, rather than a user’s device. They can often offer more functionality, without requiring users to install large or processor hungry applications locally, meaning they can run on devices like smartphones.
During the fist phase of the pilot project, Wolffkran technicians in Switzerland will receive SAP calls using an iPhone version of the application.
The application transfers data using a cloud connector supplied by Proaxia and accesses it using Coresuite Mobile supplied by Coresystems.
Wolffkran claims that substituting cloud for traditional software will expedite several processes. Data is quickly transferred even when one user’s system is down, expediting billing.
It will save the user the time and cost of software installation, Wolffkran says, in addition to making data available to them on the go via iPhone.
The arrangement will also speed mobilization by providing Wolffkran schedulers with live information on what engineers are engaged on service calls.
Andreas Berg, CIO at Wolffkran, said. “All our decision makers were immediately impressed with this innovative solution, which is a first step for us in mobilizing and accelerating our SAP processes.”
The second phase of the pilot will make the servicing application available in additional locations.
