Manitowoc has established new customer support facilities in Victoria and Queensland, strengthening its presence on Australia’s east coast.
The move comes amid rising demand for the company’s Grove mobile cranes and Potain tower cranes, driven by ongoing infrastructure, renewable energy and urban development projects across the region.
The new locations, situated in Yatala in Queensland and Melbourne in Victoria, add workshop space, field service capacity, and sales support to the company’s Australian operations.
These sites complement Manitowoc’s existing branch in Sydney, New South Wales, which recently relocated to a larger venue.
The additional sites aim to give customers faster access to spare parts and technical support.
In Queensland, Manitowoc’s facility is positioned in Yatala, between Brisbane and the Gold Coast.
The company expects the region’s infrastructure activity to rise, particularly in anticipation of the Brisbane 2032 Olympic and Paralympic Games.
The Yatala site features four workshop bays, a wash bay, a covered outdoor work area, and over 2,200m² of hardstand space, enabling Manitowoc to expand its service capability as the local crane fleet increases.
Victoria’s new Manitowoc facility, located in Melbourne’s western industrial zone, consists of three workshop bays and roughly 1,400m² of outdoor space.
The site serves as a permanent base for a growing team, including mobile and tower crane technicians, sales personnel, and a spare parts manager. Customers in Tasmania are also supported by crane experts from this branch.
Both locations aim to offer factory-trained technicians, technical consultation, and rapid service and parts distribution for Manitowoc equipment.
According to the company, these enhancements are intended to shorten response times and maximise equipment uptime.
Manitowoc Australia sales and support vice president and general manager John Stewart said: “Customers increasingly want a dedicated manufacturing partner with local expertise and direct access to factory support.
“These investments allow us to put more resources closer to our customers, improving service response, increasing parts availability, and ensuring we continue to deliver the level of support the market expects from Manitowoc.”
Manitowoc reports that the expanded local resources are designed to help meet the needs of a growing crane population across eastern Australia.
Last month, Manitowoc announced plans to showcase new crane technologies and expanded aftermarket offerings at bauma CHINA 2026, scheduled for 24 to 27 November 2026 at the Shanghai New International Expo Center.
